Problem Solved Opportunity Sorted

I transform problems into opportunities with actionable CX/UX strategies, leveraging AI to enhance user experiences and drive business growth.

Seann Lautner
CX/UX Strategist | Agile Coach | Speaker

How we will work on actionable strategy

Iterative design process flowchart with steps: Discuss, Discover, Define, Design, and Repeat. Includes icons for listening, thinking, crafting, and measuring.

Waterfall Agile Mindset

My portfolio presents real-world examples of how I merge CX and UX to design for customer delight, business wins, and market relevance.

My Experience is Your Benefit

CX-UXaaS for
Business

Integrating user insights into strategy ensures decisions resonate with customers through CX & UX solution, fostering business growth and satisfaction.

Agile Scrum
Collaboration

A Certified Scrum Master and Agile Coach specialising in HCI and design thinking, I collaborate with product owner and DevOps team to extract the best ideas through sprints.

Lean Innovation,
End-to-end

My approach: Lean UX transforms user insights into actionable strategies. Through validated interviews, I craft compelling value propositions and map end-to-end product journeys, ensuring seamless interactions that align with user expectations.

Iterative &
Passion in AI

Prototypes are tested, feedback is gathered, and designs are continually refined to meet user needs effectively, incorporating ongoing learning and evolving trends. Passionate about AI.

Design for
Accessibility

I address pain points with optimised interaction using research and testing, aligned with accessibility standard (WCAG & W3C). I often remind myself, ‘Is it simple to use? Does it care about the user?’.

Data-driven
Informed Decision

Gathering analytics, I determine success metrics at the beginning of a project. At critical decision points I ask myself and others, 'How will this affect our success metrics?'.

Intuitive Design with Simplicity

Proven UX/CX architect at your service. Building the future, together.